Fitness Front Desk Clerk (Full Time)

Department: The Inn at Spanish Bay - Spanish Bay Club
Location: Pebble Beach, CA

Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary:

The Fitness Front Desk Clerk provides superior customer service to members and guests using fitness area. Ability to multi-task, greeting, checking- in guests/members, professional telephone skills, ability to write legibly. Individual stands during work shift. Also includes monitoring and cleanliness of locker room.

Essential Duties & Responsibilities:

  • Check guests and members into facility.
  • Make verbal sales presentation, providing basic information on club services.
  • Stock linens and monitor linen supply.
  • Explain and remind guests of club policies and procedures.
  • Replenish supplies in lobby and locker room.
  • Replenish items at juice bar including coffee from STICKS kitchen.
  • Maintain cleanliness and order by picking up discarded items inside facility and outside on pool terrace, locker rooms, juice bar, fitness room (throughout entire Club)
  • Up-sell Spa appointments. Maintain massage appointments for (2) rooms at the Club.
  • Set-up for special events to include moving furniture and other heavy objects.
  • Notify Engineering Department of any needed repairs and maintenance.
  • (MEN) complete daily cleaning of men’s steam room – between 1 p.m. -2 p.m.
  • Pick-up and deliver department mail in mail room.
  • Transact sales, using cash register and SMS system.
  • Keep retail area organized, dusted and par’s stocked.
  • Remove and replace pool cover.
  • Log-in lost items and take to “lost and found” in Housekeeping.
  • Answer telephone and take messages.
  • Maintain organization and necessary supplies at front desk. 
  • Tally and record sales from SMS report and send to night auditor. (PM only)
  • Comply with all Pebble Beach Company safety and health policies and procedures.
  • Limited food service for poolside from STICKS restaurant.
  • Comply with all Pebble Beach Company safety and health policies and procedures.

Required Skills:

  • Professional telephone etiquette.
  • Ability to work a flexible schedule, including weekends and holidays also required.
  • CPR certification within 90 days of hire.

Desired Skills:

  • Some knowledge or personal experience with fitness preferred.

Why work for Pebble Beach Company:

  • Competitive Pay: $17.75/hour.
  • Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
  • Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
  • We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
  • Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
  • Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
  • Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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