Server - Hay's Place (Part Time)

Department: The Lodge at Pebble Beach - Hay's Place
Location: Pebble Beach, CA

Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary:

The Server provides prompt, courteous service of all beverages and food for guests. Interact with and serve guests food, beverages and wine in a professional and friendly manner, working as a team to ensure guest satisfaction.

Essential Duties & Responsibilities:

  • Stock side station with juices, china, B&B plates, roll ups and condiments.
  • Set-up work station tables with china, glass, silver, condiments, flowers and napkins.
  • Greet guests, introduce menu or buffet layout and describe special items.
  • Offer beverages after greeting guests, have proficient menu knowledge to upsell drinks.
  • Answer questions regarding style, presentation, quality and price of all food and beverages.
  • Take the guests' food and drink orders.
  • Open bottle and pour wine, refilling glasses for wine, water and other beverages as needed.
  • Observe guests' progress and respond in a timely way to their needs.
  • Strive to increase the guest check through suggestive sales techniques and menu knowledge.
  • Prepare guest check, using Micros point of sale system, collect and process payment correctly.
  • Maintain assigned table and station cleanliness, tidiness and order.
  • Close side work by cleaning area, re-stocking supplies, rollups and refilling condiments.
  • Prepare back kitchen, stock supplies, including bagels and muffins, make coffee and buff tables.
  • Set-up and break down special events and buffets, to include moving furniture as necessary.
  • Remove used dishes and maintain table during meal or buffet by replacing utensils as necessary and refolding napkins.
  • Complete all tasks assigned by the manager or supervisor.
  • Transport food from kitchen to tables in restaurant and assist with bussing and clearing tables.
  • Ensure general housekeeping, including cleaning of fixtures, appliances, counters, dusting, and sweeping.
  • Comply with all Pebble Beach Company safety, health and general policies and procedures.

Absolutely Required Skills:

  • Excellent communication skills.
  • Previous restaurant server experience.
  • Possesses speed, accuracy and attention to detail.
  • Courtesy and anticipation of guests needs are essential.
  • Must be able to work as a team with entire floor staff and kitchen staff ensuring timely, efficient service.
  • Ability to work in high pressure environment, handling multiple tasks simultaneously.

Why work for Pebble Beach Company:

  • Competitive Pay: $16.00/hour plus gratuity.
  • Benefits. Benefits are provided by the Unite Here Local 483 Union* and include health and retirement.
  • We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
  • Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
  • Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
  • Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

* Union employees are required to pay applicable Union dues.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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