Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary:

The Spa Attendant provides guest services as needed; handing out towels, robes, sandals, locker keys, refreshments and other amenities. Maintain the day-to-day cleaning of the Spa and locker areas. Maintain clean linen supplies, guest amenities and product supplies for daily treatments. Must be self-motivated and possess good lifting skills.

Essential Duties & Responsibilities:

• Greet guests and providing them with locker keys, robes, sandals, towels and any other products requested.
• Escort guests to their locker while answering any questions pertaining to available services and amenities.
• Requires strong English communication skills.
• Escort guests to waiting area and treatment provider as necessary. Requires ability to walk up and down stairs repeatedly throughout work shift.
• Set-up and break-down guest lockers on a daily basis. Must be able to obtain robes and sandals. Open and/or close the Sanctuary and Observatory depending on schedule. Must ensure areas are tidy, magazines are in order, and blankets are available, clean and folded.
• Issue warm neck pillows, magazines, refreshments, amenities, etc. to guests waiting for a service and/or utilizing the Conservatory and/or Sanctuary.
• Ensure guests waiting for a service are acknowledged and assisted in a timely manner.
• Answer in-house phone and communicate any messages to staff or guests appropriately
• Clean, maintain and restock bathroom, locker rooms, shower, locker facilities, linen rooms and public areas of the Spa and Salon. Remove trash, soiled linens, and recyclables and deliver to appropriate areas. Requires ability to push, pull, bend, and properly lift and put away (sometimes overhead) various items weighing up to 50lbs. repeatedly throughout the work shift.
• Refill soap, shampoo, and all other dispensers. Requires ability to pump or pour product from large dispensers into smaller ones repeatedly throughout the day.
• Clean and refill drink dispensers in public areas; ensure food items available to guests are fresh and replenished regularly. Requires ability to lift containers of water weighing 30lbs multiple times daily, as well as lifting and carrying platters of vegetables and other food items throughout the day.
• Restock amenity items such as cotton balls, Q-tips, snacks, and other products using the hot sealer machine for up to an hour per day.
• Drawing baths and performing specialty showers as needed. Requires ability to communicate with guests on water temperature and being able to assist guests in and out tubs. Cleaning of bath and shower after services is necessary and requires ability to crouch, kneel, bend and scrub areas often times while on hands and knees or in awkward positions.
• Launder facial cloths, facial gowns and wash cloths with on-site washer and dryer, fold and put away as necessary.
• Placing room service orders for guests. This requires effective communication skills and familiarity with menu items to ensure correct items are being placed and delivered.
• Deliver professional, discreet, gracious and proper decorum to guests while they are utilizing The Spa and its services.
• Reporting and turning in all lost and found items in accordance with company policy.
• Comply with all Pebble Beach Company safety and health policies and procedures.

Absolutely Required Skills:

• Familiarity with sanitation and cleaning standards critical.
• Ability to communicate clearly to staff, managers and guests required.

Desired Skills:

• Some previous hotel and/or housekeeping experience preferred.

Physical Requirements:

Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, and reach with hands and arms. Regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Repetitive hand use and firm grasping is required. Skin/hands frequently in water and exposed to chemicals.

Why work for Pebble Beach Company:

• Competitive Pay: $16.50 - $20.00/hour plus service charges.
• Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
• Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
• We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.