Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary:

The Guest Services Attendant will work as a team and provide the highest quality cleaning services, to ensure that the Spa, and all areas of the Spa meet the standards of a five star/five diamond operation.

Essential Duties & Responsibilities:

• Use guests’ names and recognize return guests whenever possible.
• Spot and /or clean carpets as needed.
• Respond to guest requests in a timely manner and with a sense of urgency.
• Mop all hardwood floors and tile floors.
• Attend to assigned daily special projects immediately and complete them in a timely manner.
• Wash windows in rooms, entry ways, and hallways daily.
• Maintain all entrances and walkways to spa, guest rooms and main house.
• Report problems found requiring engineering assistance.
• Always maintain and stock closets in an organized way and keep doors shut. Lock doors at the end of the shift.
• Notify housekeeping Office of items found after hours and to the MOD during business hours.
• Deep Clean showers, steam room and Sauna daily.
• Replenish all paper good products all over entire Spa.
• Report all suspicious activity and emergencies immediately to supervisor.
• Attend all departmental meetings as scheduled.
• Clean walls, floors and surfaces in the treatment rooms.
• Dust all furniture and fixtures. Clean all lamps and shades.
• Clean and polish all mirrors, chrome and other hard surfaces daily.
• Clean woodwork, doors and baseboards as needed.
• Empty trash and wastebaskets.
• Vacuum all hallways and areas that have carpet.
• Wash blankets in Sanctuary when needed.
• Comply with all Pebble Beach Company safety and health policies and procedures.

Absolutely Required Skills:

• Ability to work efficiently and thoroughly, performing physical tasks for the entire shift.
• Must be self-motivated and detail oriented.
• Familiarity with cleaning standards and ability to work as a team.
• Ability to operate general office equipment including personal computer, facsimile, printer, copier.
• Ability to communicate with and understand the English language.
• Ability to work in a neat and orderly way, always maintain a professional appearance.
• Valid driver’s license to operate EZ-Go cart and company vehicles.
• High school diploma or equivalent.

Desired Skills:

• Some housekeeping experience.

Why work for Pebble Beach Company:

• Competitive Pay: $21.61/hour plus service charges.
• Benefits. Benefits are provided by the Unite Here Union* and include health and retirement.
• We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

* Union employees are required to pay applicable Union dues.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.