Personal Valet (Full Time)

Department: Casa Palmero
Location: Pebble Beach, CA

Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary:

The Personal Valet assists the guests in every aspect of their stay. This position is a blend of Concierge, Front Desk Clerk, Transportation Driver, Bell/Valet and Bartender, in order to meet the standards of a five-star/five diamond operation.

Essential Duties & Responsibilities:

  • Greet the guests and check them in/out of their rooms.
  • Bartend and host nightly cocktail receptions.
  • Prepare and deliver continental breakfast in the morning.
  • Walk through entire property and remove any dirty dishes or ashtrays.
  • Check fireplaces and add wood when necessary.
  • Coordinate guests’ deliveries.
  • Assist guests with storage, loading, unloading and safe handling of luggage.
  • Move guest luggage to and from room.
  • Direct parking and traffic at front entrance, to ensure safety and security.
  • Park and retrieve guests’ cars.
  • Use guests’ names and recognize return guests, whenever possible.
  • Answer questions and provide information on daily functions taking place at the resort.
  • Assist Manager on Duty in an emergency, such as directing guests to evacuation areas.
  • Make deliveries to rooms, including packages, laundry and messages.
  • Deliver ice to room at check-in.
  • Provide information on all local activities, attractions, restaurants and lounges.
  • Assist guests with all aspects of desk service, including fax operations, package sending and receiving procedures, car rental procedures and proper posting procedures.
  • Transport guests between properties and off property to local destinations, such as the airport.
  • Pick-up and deliver items as directed.
  • Maintain cars in a clean and well serviced manner.
  • Take cars to be washed and filled with gas.
  • Report mechanical problems immediately.
  • Comply with all Pebble Beach Company safety and health policies and procedures.

Absolutely Required Skills:

  • Polished manners, interpersonal skills and able to handle luggage safely.
  • Attention to detail, superior service skills, multi-tasking and problem solving abilities.
  • Food safety and TIPS certifications required.
  • High school diploma or equivalent.
  • Valid California driver's license with current DMV printout.

Why work for Pebble Beach Company:

  • Competitive Pay: $16.50/hour plus service charges.
  • Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
  • Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
  • We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
  • Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
  • Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
  • Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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