Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary:

The Houseperson provides the highest quality cleaning services to ensure the rooms and all areas of the resorts meet the standards of a five-star/five diamond operation. Must be self-motivated, detail-oriented and possess good lifting skills.

Essential Duties & Responsibilities:

• Maintain all storage rooms and closets on a daily basis by keeping floor free of debris and supplies. Lifting overhead of linens/towels and supplies is required to keep storage and closets clean and organized.
• Vacuum all areas, including stairs, on a daily basis. Requires ability to lift/carry vacuum cleaners up and down multiple sets of stairs and ability to bend and twist ensuring hard to reach areas are properly vacuumed.
• As assigned dust and wipe down all woodwork and fixtures, especially in areas that are located up high – balance and ability to keep arms up overhead for prolonged amounts of time will be necessary.
• As assigned wash windows in areas that are reachable both on foot and by step-ladder which requires balance.
• Maintain guest elevator foyers and furniture by dusting, picking up garbage that may accumulate, polish brass fixtures and vacuuming area on a daily basis. Squatting, bending and twisting is necessary for maintaining this area.
• Distribute supplies such as stacks of linens, towels as needed throughout your shift. Minimum lifting requirement of 10 lbs and up to 50 lbs. Must be able to pull supplies down from shelves that are located up high or down low requiring ability to reach up overhead and/or squat and twist.
• When required move furniture as directed by management.
• Polish all brass and chrome fixtures in assigned section as assigned.
• On a daily basis, maintain ice machine rooms and storage closets by picking up garbage, sweeping and mopping, ensuring the floors are free of ice and potential slipping hazards.
• Remove all soiled linens and trash to designated areas which entails lifting and carrying up to 50lbs at one time.
• Ability to store, move and deliver roll-a-way beds and cribs to guest rooms in a timely manner. Roll-a-way beds weigh at least 50lbs and may be required in some instances to be carried up multiple flights of stairs.
• Shine shoes as required.
• Maintain accurate notes of special projects and assignments given by supervisor
• Report all rooms in need of special attention and/or repair to supervisor and engineering as necessary.
• Assist room attendants with stripping of dirty linens which entails bending over, leaning and pulling, filling bags with linens and carrying bags of laundry to appropriate drop-off locations.
• Perform daily carpet spotting checks throughout the day and clean as necessary, usually 4-6 times daily, which entails bending over and scrubbing area as necessary.
• Report and turn in all found items immediately.
• Assist with inventory as required by supervisor specifically with linens which requires sorting and bending, folding, etc.
• Report all suspicious individuals and activities to managers immediately.
• Attend all departmental meetings as scheduled.
• Respond to paging calls and guest requests within 10 minutes.
• Comply with all Pebble Beach Company safety and health policies and procedures.
• Knows, models and integrates PBC culture (mission, values and standards).
• Assign up to 25 rooms and must reset fireplaces as necessary. Requires lifting of wood up flights of stairs up to 25lbs.
• Remove cobwebs from exterior of guest rooms, patios, and hallways.
• Assist in cleaning in-room glassware. Ability to lift multiple racks of glasses that weigh up to 15lbs. Repeated lifting and bending is required.

Absolutely Required Skills:

• Ability to work efficiently and thoroughly, performing physical tasks for the entire shift.
• Familiarity with sanitation and cleaning standards critical.
• Ability to communicate clearly to staff, managers and guests required.

Why work for Pebble Beach Company:

• Competitive Pay: $20.08/hour plus service charges.
• Benefits. Benefits are provided by the Unite Here Union* and include health and retirement.
• We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

* Union employees are required to pay applicable Union dues.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.