Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary:

The Fitness Front Desk Clerk performs a variety of tasks including reception, sales and maintenance to ensure that facility meets the expectations of guests and members.

Essential Duties & Responsibilities:

• Check guests and members into facility.
• Provide world class service with an emphasis on name recognition and member preferences.
• Exceptional telephone etiquette when answering calls and assisting with inquiries.
• Remind and enforce guests and members of club policies and procedures.
• Stay abreast of Beach Club activities/services and have good overall Pebble Beach Resort knowledge.
• Open communication with Beach Club management, facility maintenance, and coworkers regarding complaints, requests and feedback that are received up during shift.
• Maintain organization and necessary supplies at front desk.
• Escorting Resort guests on tour of the facility.
• Ability to show members and guests how to use fitness equipment.
• Assist with taking activity and restaurant reservations.
• Securely manage check out of day use lockers and renting of monthly lockers.
• Replenish items at coffee bar and make coffee.
• Complete retail sales in POS system with accuracy and integrity.
• Book and charge members and guests for training sessions and swim lessons in SMS and POS.
• Transact sales, using cash register and credit card machine.
• Tally and record daily sales and submit report to night auditor (P.M. only).
• Log lost items into Beach Club database.
• Replenish supplies in lobby and locker room as necessary.
• Maintain cleanliness by picking up discarded items, both inside facility and outside on pool deck.
• Fold & stock linens and monitor linen supply as needed.
• Set-up for special events which may include moving furniture and other heavy objects.
• Remove and replace pool cover.
• Assist with parking members’ cars and welcoming/assisting outside guests with parking.
• Ability to work early mornings, late nights, weekends and holidays.
• Uphold Pebble Beach appearance standards.
• Attend all departmental meetings and training sessions.
• Assist with other duties as assigned by management.
• Comply with all Pebble Beach Company safety and health policies and procedures.

Desired Skills:

• 1-2 years’ experience in a customer service business.
• Front desk and/or club experience preferred.
• Project a positive, professional image with service first focus.
• Professional telephone etiquette, organizational skills.
• Microsoft office and computer skills.
• Valid driver’s license.

Physical Requirements:

Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, and reach with hands and arms. Firm grasping and repetitive hand-use required.

Why work for Pebble Beach Company:

• Competitive Pay: $17.50/hour.
• Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
• Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
• We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.